What are your hours of operation?
We are here Monday thru Friday from 8:00am to 5:30pm. Saturday 8:00am to 2:00pm and closed on Sunday.
Is the information I provide during the checkout process kept private?
How will I know if my order has been received?
What happens to my order when a florist attempts delivery and the recipient is not at home?
- Call the recipient ahead of time to make sure that they are going to be there or to schedule an appropriate time.
- Leave a note on the door of the recipient's home asking them to call the florist and schedule an appropriate delivery time.
- Leave the arrangement in a covered area of the home (porch or other entrance).
- Leave the arrangement with a neighbor and place a message on the recipient's door referring them to the neighbor who accepted for them.
If you do not wish for the delivering florist to use any of these procedures, please make sure that you indicate this in the "Special Instructions" box on your order form.
Can I request a specific time for the delivery of my arrangement?
Is there any special information needed to deliver an arrangement to a hospital?
How will I know if my arrangement has been successfully delivered?
Note: We will answer all inquiries in the timeliest fashion possible. Some inquiries cannot be researched and resolved until we can make contact with the delivery florist during their hours of operation. Once we are able to contact the delivery florist and obtain an answer to your inquiry, we will contact you by your choice of either e-mail or telephone. We work with only the highest qualified florists to process your order. The result is our maintaining our unconditional guarantee with your every order.